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Respect and understand customers, provide products and services exceeding customers’ expectation continuously, and be customers’ eternal friends, which are our service philosophy insisted and advocated all the time.
Perfect service system, strengthen pre-sale, on-purchase, and after-sale services, and assist in solving various problems appeared in using products, so that customers may feel convenience.
Pay high attention to customers’ ideas, let customer join in decision, regard treating customers’ ideas as an important link for letting customers’ satisfactory.
Build customer-centered mechanism. Establishment of organization and reform of service flow shall be centered with customer demands, to build quick reaction mechanism for customers’ ideas.
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